All Systems Operational

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Home to HFD's status updates for all services that impact providers.

Uptime over the past 90 days. View historical uptime.
API Gateway Operational
90 days ago
100.0 % uptime
Today
Provider Portal ? Operational
90 days ago
99.99 % uptime
Today
Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Full API ? Operational
90 days ago
100.0 % uptime
Today
STAGE - API ? Operational
90 days ago
100.0 % uptime
Today
Easy Apply ? Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 23, 2025

No incidents reported today.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Document Service Issues
Resolved - This incident has been resolved.
Oct 21, 11:35 PDT
Monitoring - A issue with Azure App Insights has been identified as the issue. A temporary fix has been implemented and we are opening a ticket with Microsoft Azure support. We will continue to monitor to ensure that everything continues to work as expected.
Oct 21, 09:25 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 21, 09:24 PDT
Investigating - There is an issue with Document service in being able to create agreements. We are working toward a resolution and will update as we have more information.
Oct 21, 09:14 PDT
Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025
Scheduled Maintenance 10/16
Completed - The scheduled maintenance has been completed.
Oct 16, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 19:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 16, 08:28 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 15, 12:12 PDT
Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

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