All Systems Operational

About This Site

Home to HFD's status updates for all services that impact providers.

Uptime over the past 90 days. View historical uptime.
API Gateway Operational
90 days ago
100.0 % uptime
Today
Provider Portal ? Operational
90 days ago
99.94 % uptime
Today
Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Full API ? Operational
90 days ago
99.96 % uptime
Today
STAGE - API ? Operational
90 days ago
100.0 % uptime
Today
Easy Apply ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 3, 2024

No incidents reported today.

May 2, 2024
Scheduled Maintenance and Updates
Completed - The scheduled maintenance has been completed.
May 2, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 19:00 PDT
Scheduled - During this time, we will be conducting scheduled production updates and maintenance to our portals and API. Please note that there may be a temporary slowdown in performance as a result.
May 2, 11:49 PDT
May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024
Scheduled Maintenance and Updates
Completed - The scheduled maintenance has been completed.
Apr 25, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 17:00 PDT
Scheduled - During this time, we will be conducting scheduled production updates and maintenance to our portals and API. Please note that there may be a temporary slowdown in performance as a result.
Apr 25, 12:06 PDT
Apr 24, 2024
Hotfix Maintenance 04/26
Completed - The scheduled maintenance has been completed.
Apr 24, 15:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 13:45 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 24, 13:35 PDT
Hotfix Release - Provider Portal
Completed - The scheduled maintenance has been completed.
Apr 24, 13:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 12:30 PDT
Scheduled - A hotfix is being released to reducing the timeouts and slowness on Provider Portal. As a result current sessions may be experience timeouts as the release is in progress.
Apr 24, 12:29 PDT
Apr 23, 2024

No incidents reported.

Apr 22, 2024
Hotfix Maintenance 04/20
Completed - The scheduled maintenance has been completed.
Apr 22, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 09:00 PDT
Scheduled - We are doing a hotfix to reducing the timeouts and slowness on Provider portal
Apr 22, 08:58 PDT
Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Hotfix Maintenance 04/19
Completed - The scheduled maintenance has been completed.
Apr 19, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 13:30 PDT
Scheduled - We are planning to do a hotfix that is causing slowness in our Provider Portal
Apr 19, 12:54 PDT
← Incident History Powered by Atlassian Statuspage