All Systems Operational

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Home to HFD's status updates for all services that impact providers.

Uptime over the past 90 days. View historical uptime.
API Gateway Operational
90 days ago
100.0 % uptime
Today
Provider Portal Operational
90 days ago
99.99 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Full API Operational
90 days ago
99.99 % uptime
Today
STAGE - API Operational
90 days ago
100.0 % uptime
Today
Easy Apply Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 9, 2026

No incidents reported today.

May 8, 2026

No incidents reported.

May 7, 2026
Issue with Payments processing
Resolved - This incident has been resolved.
May 7, 07:19 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 7, 07:11 PDT
Update - We are continuing to investigate this issue.
May 7, 06:43 PDT
Investigating - We are currently investigating this issue.
May 7, 06:38 PDT
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026
Potential slowness in applications
Resolved - This incident has been resolved.
Apr 28, 15:24 PDT
Update - Fix appears to be working. Monitoring for a bit to ensure stability
Apr 28, 15:04 PDT
Monitoring - Fix applied.
Apr 28, 15:03 PDT
Identified - Issue identified. Fix being implemented.
Apr 28, 15:02 PDT
Investigating - We are currently investigating this issue.
Apr 28, 13:36 PDT
Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

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