Some documents issues may be causing intermittent issues completing applications

Incident Report for HFD

Resolved

This incident has been resolved.
Posted Aug 14, 2026 - 09:38 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 14, 2026 - 09:38 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 14, 2026 - 09:02 PDT

Investigating

We are currently investigating this issue.
Posted Aug 14, 2026 - 08:46 PDT
This incident affected: API Gateway, Provider Portal, Customer Portal, Full API, and Easy Apply.